Effective Date: August 8, 2024

1. Introduction

Welcome to ImtaDia Impex (“we”, “our”, or “us”). At ImtaDia Impex, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.imtadiaimpex.com] or interact with us in other ways.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us directly, such as when you:

• Register an account with us
• Make a purchase
• Subscribe to our newsletter
• Contact us for customer support

This information may include:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information

2.2 Non-Personal Information

We also collect non-personal information automatically when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on our site

3. How We Use Your Information

We use your information for the following purposes:

• To process transactions: To fulfill your orders and manage your account.
• To communicate with you: To send order confirmations, updates, and promotional materials (with your consent).
• To improve our services: To analyze usage patterns and enhance user experience.
• To ensure security: To prevent fraud and protect against unauthorized access.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers: We may share information with third-party vendors who assist us in processing transactions, shipping products, or providing customer support. These providers are obligated to protect your information and use it solely for the purposes we specify.
• For legal reasons: We may disclose your information if required by law or to respond to legal processes, enforce our policies, or protect our rights, privacy, safety, or property.

5. Data Security

We implement a variety of security measures to protect your personal information. These include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain conditions.
• Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

As ImtaDia Impex operates globally, your information may be transferred to and processed in countries outside your own. We ensure that such transfers are conducted in compliance with applicable data protection laws and that your information is protected.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ImtaDia Impex
IT Tower Gulberg3, Lahore
54400
imtadia.digital@gmail.com
+92-316-142-7674

Thank you for trusting ImtaDia Impex. We value your privacy and are dedicated to safeguarding your personal information.